Terms of use

Our online store Nomad Honey welcomes you!

By visiting the site or using material from our browses, you accept the following terms. Please note that you may not use the Site unless you accept the following terms.


The General Terms and Conditions of using the site and purchasing the products / services of our online store (hereinafter referred to as the "Terms of Use") presented and discussed below define our terms and conditions of browsing on our site and use of this and our electronic shop and govern the sales contract concluded between us for the purchase of products from our online store.

Before joining our online store, we invite you to consult the Terms of Use and make sure you agree with them. In the event of any disagreement with any of these Terms of Use, you must not take any action in our online store, including your simple browsing. However, any action you may have on our online store, such as browsing the site, signing up for our newsletter or purchasing our products is considered as an unconditional acceptance of these Terms of Use.


1) Nomad Honey - what do we offer

The online store Nomad Honey offers to our Internet customers the opportunity to buy at a competitive price a wide range of honey products. The Company chooses at its absolute discretion the products it will present to the consumer audience through Nomad Honey as well as to renew and / or withdraw them at any time, without justification and without prior notice in any way.

Finally, the company's pricing policy and methods of promoting its products through offers and/ or discounts are solely determined by the company itself and may make modifications at any time without notice in any way whatsoever.


2) Ordering and order completion

Orders are completed through a specific set of steps, detailed below. There is a case that a product that is available on our site is ultimately not available or not deliverable within the delivery time listed on Nomad Honey In order to be fully aware of the progress of the order you have registered but also protected by In any such cases, your order is completed by the steps below

a) Send order request for processing

We encourage you to register as a Nomad Honey user prior to your first order placement so that your personal service is easier and clearer. The steps you need to follow to register your order are listed below:

Choose the products and add them to the shopping cart

Go to shopping cart

All the details of your ordering request are displayed, which are displayed on the order form

Order submission / entry

Check to the email address you have already given us to receive an automated message of your order. This message contains the details of the order request and a copy that our company will receive.

Every time you send us a request to order, we must have accepted the present terms of use that govern our transactions as a whole.

Please remember that your requests are received by our company with the express reservation of in-depth review of the availability of the products included in your order, since at this stage your application has not yet been processed by our company.

Finally, we inform you that our company follows a strict privacy policy and only with your explicit consent (which you grant to submit the form) are collected and processed in the safest and most diligent way.

b) Processing a request for order

At this stage, our company thoroughly scrutinizes the availability of all the products mentioned in your order request. More specifically:

If there is availability of all the products mentioned in your request within the delivery time displayed in our online store, then we will confirm by e-mail to the email address you have provided and will include all the details. The shipment of the products will take place based on the delivery schedule of our courier company.

In the event that one of the items you ordered is not available and / or a product may not be available in the delivery time listed in our online store, then our partner will contact you by phone or e-mail, to inform you of unavailability.

In the event that for any reason none of the above two notifications is possible for a period of 10 days from the sending of your request, your request will be automatically canceled and you will have to send a new request again to us.

c) Phone Orders

If you choose to place your order by phone, you will need to know all these terms and conditions.

With the final registration of your order from our service department, you automatically accept all terms and conditions.


3) Payment - order payment

To pay for the products you are interested in buying, you can choose from the ways suggested by our company.

First you decide which payment process suits you. Then choose the appropriate form of payment at the appropriate place on your order form and then enter your required details.

We recall that our company follows a strict policy of protecting your personal data, and all payment details you send to us are collected and processed with complete security and diligence and only upon your consent given by sending your request for your order. With regard to credit card payments, our company, in cooperation with the National Bank, takes all the necessary security measures to ensure maximum protection in your online transactions. Our company uses the SSL protocol that provides maximum security in communication between electronic payment systems.


4) Delivery of products and shipping costs

At the same time as your order is confirmed, our company informs you of the estimated delivery time of the products you selected, which depends on the area you have selected to send the products to you.

Our company is not responsible for any delays due to force majeure or events beyond its control. Our company is not responsible for reasons of delivery delay due to customs delays, intermediate loading / unloading areas, strikes of vehicles or other strikes that affect the delivery of products to our warehouse by our suppliers,

In any event of delay, our company will make every effort to contact you with the information you have given it to inform you and consult with you about the new delivery or delivery of another product.

Although our company takes every possible measure to respond to your need for information about any product unavailability, there is a possibility that our suppliers will be unexpectedly unavailable or unavailable even after you have confirmed your order. In this case, our company will again make every effort to contact you with the information you have given it to inform you of all possible completeness and to arrange with you for the new delivery or delivery of another product or the cancellation of the order without payment for both parties and the non-interest refund of the money you have paid within a reasonable time.

You can choose to pick up from our store in Ioannina, when you fill out your order. In this case, the products you ordered will be reserved for you for 3 business days and you can come to stores throughout at any time and time to pick up your parcel. At the end of the above space, your order will be canceled automatically. The address of the store is National. Resistance 143, 45500, Katsikas, Ioannina. Our partner will contact you by phone for the day and time when your order is ready for pickup.


5) Browsing – Operation - Site Content

Both the company and the user- consumer are bound to correct and based on the good faith and merchantability, use and operation of the present website.

In order to have a right and full access to Nomad Honey, you are askedto have browser activation, JavaScript, and cookies. You must also have a version of Internet Explorer over 6 or a Mozilla Firefox version above 3.5 or another equivalent web browser version. We recommend that you use the latest versions of browsers and Adobe Flash Player to display additional graphics.

The user - consumer - member of Nomad Honey recognizes and accepts that some of Nomad Honey's services may need to be downloaded to the PC by some upgraded software packages. The Company retains the exclusive right, and the consumer accepts unconditionally, permanently or temporarily discontinueNomad Honey's operation with or without prior notice to users / members and Nomad Honey visitors.

In any case, the user - consumer - visitor - member undertakes and agrees that they will not use Nomad Honey to send, publish, send by e-mail or otherwise transmit any content is illegal, harmful, threatening, abusive, libelous, defamatory, vulgar, obscene, libelous, that violates someone else's privacy, shows empathy, or racially, nationally or otherwise discriminates, can cause harm to minors in any way; (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), violates any patent, trademark, trade secret, copyright or other proprietary rights of third parties, contains software viruses or any other codes, files or programs designed to interrupt, damage, destruction or equipment of the operation of any software or computer hardware intentionally or unintentionally violates applicable Greek and Community law and its provisions may interfere with third parties in any way and any content is used to collect or store personal data about others users.

The company takes care of the correct and accurate publication of all the product information promoted and projected by Nomad Honey. Our company is not responsible for errors in the operation of the online department store, the information displayed and displayed (such as, but not limited to, the price, availability, photo, kind, etc.) that may be due to technological failures and errors, typographical and / or "human" mistakes and / or incorrect information from suppliers, even if they are negligent.

The company takes care of the correct and accurate publication of all the product information promoted and promoted by Nomad Honey. Our company is not responsible for errors in the operation of the online department store, the information displayed and displayed (such as, but not limited to, the price, availability, photo, kind, etc.) that may be due to technological failures and errors, typographical and / or "human" mistakes and/ or incorrect information from suppliers, even if they are negligent.

Please, if you find any error before and / or after the completion of your order, please send us an e-mail to info@nomad-honey.gr and / or contact us at 0030 6944836488. In any case, however, if you find an error, we invite you not to proceed with sending an order request before our company is notified to clarify this issue.

Our company's marketing strategy and pricing policy are fully in line with the anti-competitive provisions. For this reason, the prices of products sold in Nomad Honey may differ from other similar products sold at other points of sale as our company makes occasional offers of products or other promotional activities whenever it deems necessary to achieve the most appropriate of its business objectives.

Our company maintains the exclusive right to change the price of any product, at any time, unreasonably and without prior notice.


6) Copyrighting

The entire content of Nomad Honey is the intellectual property of the company and is protected by the relevant provisions of applicable national and international law and international copyright treaties. Examples include texts, logos, logos, Nomad Honey layouts, programs, photographs, designs, commercial and financial information, etc. They are not intellectual property of our company third party copyrights such as associates, collaborators, etc. It is expressly prohibited to reproduce, distribute, store, reproduce, republish, reproduce, reproduce, modify, modify or alter any of the foregoing without any express prior written consent the company's. Against this prohibition, actions may constitute an infringement of our company's intellectual / industrial property rights. The Company expressly reserves all legitimate rights to claim any positive and consequential damages to it.

The company has the ability to make commercial use (either by itself or by third parties) of all items displayed in Nomad Honey and to modify these data whenever it wishes with or without prior notice to users- consumers- members of Nomad Honey, who unreservedly accept the above possibility of the company.


7) Personal data

Our company takes every possible care to receive from you your full and correct information. Therefore, our company has no liability in the event that any of its contractual or statutory obligations are not properly executed and / or timely due to your sending incorrect personal information.

In particular, any notice that will be given to the email address you have given us (for example, about the lack of availability of the product, etc.) will be considered valid even if it is not delivered to you due to an error in the information provided by you. The same applies to the communication and shipping address of the products as well as to the telephones. In any case, you are obliged to re-update your information whenever a change occurs.

For your better service and convenience for your future purchases, you will need to register as "Nomad Honey" users when you first send an order request to our company, so when you first send a request for an order - visit you ask open an account with us and create a user profile (Full Name and E-mail), using your own unique username & password. When signing up as a registered user, the company may also register as a registered user with a session cookie system solely for identifying you and your transactions to create your history as a customer that appears on your personal page and is only visible to you. The above session cookies are solely designed to help you better manage your profile and transactions so you do not have to declare your details from the beginning every time you visit Nomad Honey. The session cookies are deleted as soon as you unsubscribe from a registered user.

Our company collects your absolutely necessary personal data, solely in the course of dealing with Nomad Honey and communicating with you to complete our transaction between us. In any case, you have the ability to visually access your data and request the deletion of your information. You are also entitled to exercise at any time all of your rights under Articles 11-13 of Law 2472/1997. In any case, however, your data is retained by our company only for as long as you are a registered user of Nomad Honey and / or for as long as your transactions are executed with us and are deleted as soon as you have been unsubscribed by us and / or the transaction has been completed with you.

Your personal data is not disclosed to any third party and is managed exclusively by our company, with the exception:

Data relating to the execution and settlement of electronic payments by credit card, and

The data that is absolutely necessary for the execution of your order by our affiliated companies.

All of your data is protected and managed in accordance with the terms and conditions of Greek law, in particular Law 2472/1997, and our company strictly follows all the rules established by the relevant legislative framework. Also, all of your data, data and transactions are governed by the principles of confidentiality of communications (electronic and non-commercial) and commerce and all necessary measures are taken to protect and safeguard their confidentiality during the transmission and / and execution of transactions.

The user - consumer - member of Nomad Honey must also protect the confidentiality of his data and not disclose to third parties (albeit from his negligence) or make use of the data from third parties. It is also recommended to change the password at regular intervals. The Company reserves the right to make any damages whatsoever for any breach of the above-mentioned obligations of the user-consumer member of Nomad Honey. Finally, in order to complete the ordering process, you accept the sending of automated or personalized emails both directly to your PC and personally to the email address you have communicated to us, as well as any telephone communication on the telephones you have communicated to us, by employees of the company us.

List of cookies we collect

The following table shows in detail the cookies we collect and the description of the information they store.

Name of a Cookie

Description of a Cookie


The correlation with your shopping cart


Saves category information on the page to allow pages to appear faster


The items you have in the Product Compare list


The currency you prefer


An encrypted version of your identity as a customer with the store


An indication of whether you are currently logged in to the store


An encrypted version of the client group you belong to


Saves customer’s ID


A flag indicating whether or not the cache is working


Your identity on the server


Allows visitors to modify their orders


The last category you visited


The last product you saw


Indicates whether a new message has been received


Indicates whether the cache is allowed to use (or not)


A link that leads to information about your basket and traffic history if you've asked the website (permanent cookie)


The identity of any research you have participated in


Information about any investigations you have participated in


The The species you have recently comparedyou have recently compared


Information about products you have emailed to friends


Η εικόνα αποθήκευσης ή η γλώσσα την οποία έχετε επιλέξει


Indicates whether a customer is allowed to use cookies


The products you've seen recently


An encrypted list of products added to your wishlist


The number of items included in your wishlist


8) Data and system security

Our company takes all the necessary measures (encryption of data, etc.) for the unimpeded safeguarding of personal data and transactions. Customer details are not disclosed to third parties and while browsing the site remain encrypted and therefore not visible to third parties unauthorized. Encryption is valid at all stages and procedures for the transaction and sending of your personal data - data to and from Nomad Honey, as indicated, for example, in the shopping cart, the wish list, your registered user's personal page, the registered user account page, the order form, the transfer of data to and from the company, etc.

The codes used for your identification are: i) the E-mail or username; and ii) the Personal Security Password. Each time you enter them, they give you access with absolute security to your personal information. You can change the above codes whenever and as often as you like.

The only person who has access to your information is you through the above codes and you are solely responsible for keeping secrecy and hiding it from third parties. In case of loss or leakage you should immediately notify us. Our company is not responsible for the use of the password by an unauthorized person.

For security reasons, we recommend that you change these codes at regular intervals and avoid using the same and easily traceable codes, using not only letters and numbers, but also symbols to create your passwords.


9) Limitation of company liability

The member user of Nomad Honey expressly, irrevocably and unreservedly accepts the company's absolute right to discontinue use of the Nomad Honey services and discontinue the availability of Nomad Honey's content and information whenever it considers that the present terms are violated. In addition, the Company may interrupt, suspend, or modify Nomad Honey's operation in whole or in part, permanently or temporarily at any time, with or without prior notice from the Nomad Honey consumer user.

The company is not responsible if, for any reason, including the case of negligence, Nomad Honey is interrupted or becomes difficult and / or impossible to access, or if "viruses" or other harmful software are detected and transmitted to users '/ visitors' terminals, or if third parties unauthorized persons interfere in any way with the content and operation of the website, making it difficult to use or causing problems in its proper functioning or by intercepting data on personal data of clients and registered users of Nomad Honey.

Furthermore, the Company has no liability in relation to the consumer's communication with third parties that may be advertised to Nomad Honey, and is not responsible for any matter arising from the possible conclusion of any commercial transaction between the user / member and the third advertiser.

Also, our company is not liable in any way for any legal or civil and / or criminal claims, nor for any damage (positive, special or incidental, which is indicative and not restrictive, dissociative and / or cumulative consists of loss of profits, data, lost profits, monetary satisfaction, etc.) by Nomad Honey users or third party users due to a cause associated with the operation or not and / or the use of Nomad Honey and / or inability to provide services and / or information made available by the company via Nomad Honey and / or any unauthorized third party interventions to products and / or services or information available through this and / or created security gaps.

In any event, however, and if any of the above is due to a proven fault of the company, the company is liable only to cover any positive damage suffered by the injured party and directly related to the above and the company's deception. Similarly, all limitations of liability contained in these terms of use that are acknowledged and accepted by the user - consumer - member of Nomad Honey as a whole, as valid and in accordance with good faith and fair trade practices, apply.


10) Linkages to other websites

Nomad Honey may contain references to websites for content and services for which they are not responsible. The company does not guarantee the continued and secure accessibility of websites that may contain references to Nomad Honey. In addition, our company has no responsibility for the content and services of these websites and for any problems that may occur during the visit - use of these websites, the user - visitor must address directly to the managers of these sites, who are solely responsible for remedying the problem. The company in no event accepts or adopts the content or services of the websites and the pages to which it refers.